Rockstar says it has solved a number of the launch issues of Grand Theft Auto Online, and that it is working hard on the rest.
In a post on the Rockstar newswire, the company apologised for the game’s technical difficulties, and announced that the following problems had been solved:
- For PlayStation 3 users, a PlayStation Network server issue was detected that was limiting the amount of possible concurrent users. This was preventing most players from accessing GTA Online altogether and as of this morning, that problem was resolved.
- There is an issue that is preventing some players from getting through the first tutorial mission across both platforms. Many players have been able to get through this with repeated retries, and we are working on unblocking this for everyone as soon as possible.
- This morning, we experienced some instability across the GTA Online services which is affecting even people who have progressed beyond the tutorial mission. We are identifying these issues now and are working to restore stability for users as soon as possible.
- For the time being and until we have been able to get everybody access to GTA Online and things are running smoothly, we have disabled the option of purchasable GTA$ cash packs. Players can however keep on earning GTA$ by pulling off Jobs and other profitable gameplay activities rather than purchasing cash packs.
Rockstar also advised those still having trouble with the game to visit its official support thread for assistance.
“All of these initial technical issues will be ironed out as soon as we can,” said the company.
“Please know that the entire team here at Rockstar and all of our relevant partners are and will continue to be working around the clock to get the experience to be as smooth as possible, as soon as possible.”
The company is also soliciting feedback on Grand Theft Auto Online via email.