Overwatch players on PlayStation 4 are experiencing progression glitches, according to multiple posts on Battle.net and Reddit.
Starting on July 11th, reports emerged that PS4 players had lost leveling progress, cosmetic items, and match wins.
While level loss (of up to 50 levels) merely represents lost time, loot loss potentially represents lost purchases, given that players can buy loot boxes with real money.
Although Blizzard wrote on July 12th that the "root cause for this was fixed," no explanation was given, and some players have still not seen their lost items returned.
Blizzard customer support told IGN that therewas "no actual ETA on when [the issue] will be resolved."
Outside of the lost-item issue, Overwatch will soon see the addition of support sniper Ana, who will hopefully not lose anything on her way to the game.