Ubisoft is investigating options for punishing players who used an in-game glitch to exploit The Division's Falcon Lost incursion.
The exploit involved players glitching through walls, thus skipping most of the incursion and collecting loot over and over again, in an activity that is meant to be playable just once a week.
It was quickly patched, but many players had already mined the exploit for top-level gear, unbalancing the game's player-vs-player Dark Zone to the point where some players claimed it was necessary to use the exploit just to keep pace.
Community manager Natchai Stappers wrote on the Ubisoft forums that the exploit is "against our Code of Conduct and the team is looking into what can be done in terms of punishment for those who have exploited."
"We know that we have to act a lot more strongly towards players who use exploits, and we are working on that."
Indeed, while some players have argued that the exploit did not involve altering code, and thus should be considered merely a game mechanic, the code of conduct states that "exploitation of any new or known issues or bugs is forbidden and may result in account suspension or revocation."
Other players, meanwhile, have complained that Ubisoft has done little to stop the more devious hacking that has gone on in the Dark Zone - and that the shipped code was buggy enough to allow such hacks in the first place.
The Division's incursion, supposedly patched, is playable now, with another coming in May.