Capcom has defended its practice of including additional for-purchase content on a game’s retail disc, saying it’s no different than offering it as a post-launch download.
Capcom made the assertion in response to a number of complaints filed with the Better Business Bureau over locked characters on Street Fighter X Tekken retail discs, claiming the practice is “efficient” and “flexible”.
“At Capcom, we value our customers and make every effort to resolve customer complaints," reads a statement. “SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one.