It looks like EA’s Origin service is being targeted by hackers.
There has been a spike in the number of users reporting compromised accounts recently, with those affected receiving emails stating that the address associated with their account has been successfully changed.
Some users are reporting that their account email has been changed to a Russian address, and that other identifying information such as date of birth has been altered, making account recovery difficult.
At this stage it's unclear how the accounts were compromised, and whether Origin itself has been breached or the accounts in question were stolen as a result of phishing or social engineering scams.
However, EA appears confident that its systems are still intact.
"At this point, we have no reason to believe there has been any intrusion into our Origin database,” the company told Polygon.
EA is advising those locked out of their accounts to make a fake account so they can access Origin’s live chat helpdesk to recover their original account.
"Anytime a player has a question about the security of his or her account or personal data, we take it very seriously and take all possible steps to help," it added.
"For any customer who cannot access their Origin account for any reason, we ask them to please contact Origin Help or EA's customer experience group at help.ea.com."